What Community Managers Can Learn from #GamerGate

I personally don’t have much to say about the political and social issues that fuel the #GamerGate mess, but all of this has gotten me thinking a lot about community management. Specifically, I find myself cringing at all of the very serious community management mistakes that have been hurting the #GamerGate movement ever since it started, so I kinda just wanted to write a postmortem-like post on how it all could have gone better.

More importantly, this made me think more about how we can better manage the overall videogame community, because at the end of the day, all I really care about is whether or not people actually like being here. I think this post turned into a pretty great case for why we need more smart, tolerant, and prominent voices helping to keep our community healthy.

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